Help Assist

Learn how to permanently close your account, use responsible gaming tools like Self-Exclusion, or understand why an account might be locked.

Closing Your Account & Taking a Break

A guide to setting Deposit limits to maintain control over your gameplay, including how to increase or remove them.

Managing Gaming Limits

Information on how to reactivate your account after a Self-Exclusion or other closure.

Reopening Your Account

Assistance with account closure, setting gaming limits and reopening requests

Responsible Gaming

<a href="https://www.play-wise.com/verajohn-en/" target="_blank" rel="nofollow noopener noreferrer">Gambling can be addictive, please play responsibly. Learn more here</a>

If you’re experiencing difficulties with your gambling, help is available. Explore the organisations below for support:

<a href="https://gamblingtherapy.org/" target="_blank" rel="nofollow noopener noreferrer">Gordon Moody</a>

<a href="https://www.gamcare.org.uk/" target="_blank" rel="nofollow noopener noreferrer">GameCare</a>

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